Tax Thursday at Freshbooks
Advertising on a time budget
Customer Service: More Important Than Ever
When I was a teenager, good customer service was never much of a selling point. There were a few reasons behind this philosophy. I was a teen and therefore accepted the fact that most places were going to treat me like a criminal. I wasn’t usually buying anything so valuable that it required special attention […]
Conquering Constraints: How To Stay Productive Despite Setbacks
This morning, I don’t have my regular laptop. I knew this would be happening in advance, so I prepared. I was going to use one of my kids’ netbooks. I couldn’t get everything done, but enough to not consider the morning a loss. Even better, that kid wasn’t going to be here this morning, so […]
Dear PayPal. This Canadian has a few requests.
How Introverts Can Find Bookkeeping Clients
Not too long ago I spent some time telling you how bad I was at selling. I can’t think of a better way to spend a Friday morning, than to bash myself again. Well, maybe bash is a strong word. There’s just another aspect of business that I’ve had to work at…it’s just not something […]
Ask ThatBookkeeper: Whose job is it to use Freshbooks?
What are your favourite Canadian companies?
Although I may not do a lot of crazy outward acts of patriotism, I’m a proud Canadian. This is a great country to raise a family and run a small business. One thing you’ll find out about Canadians, we’re very protective of our “celebrities”. Despite the fact that we’re the 2nd largest country in the […]
ThatPick (July 14, 2011): Arkli
Bookkeepers: not as expensive as you think.
There are more than a few reasons why I didn’t end up with a career in sales. When I sold computers, I had no problem telling a customer that another store had what they needed. I was also prone to underselling someone if I felt it better suited their needs and budget. Most of those customers were happy with the honesty…my employers were not.